Adobe Sign integration

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    Asked on October 21, 2020 at 10:14 AM

    I am using Adobe Sign for online applications for my property management company. Applicants are able to sign without first paying the application fee (linked through paypal) how can I make them pay prior to signing?

    Thanks so much!


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    Answered on October 21, 2020 at 02:00 PM

    Hello @mhunnicutt,

    Thank you for contacting our support team.

    First, please note that the PayPal integration will automatically submit the form after payment is received. So, it is not possible to sign a form and submit right after payment.

    However, it is possible to have your applicants sign the form after making a payment if you create a multi-step form.

    For this task, you will need to utilize an Approval Process Workflow, which is a set of JotForm features used together to create multi-step approval (or signature) forms. Here you will create one form to first allow your applicants to make a payment, then they can edit their submission to sign the widget and then re-submit the form.

    Please view the following user guide for assistance with this process: A-General-Approach-on-Building-an-Approval-Process-Workflow

    You can also feel free to test the sample form I have created to replicate this functionality. You can submit it you will receive an email asking you to come back and sign. I did not insert an actual payment field, however, the same outcome will occur if you do.

    Demo Form -

    If this does not sound like a workaround that will work for you, please let us know and we can offer other solutions.

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    Answered on October 28, 2020 at 05:28 PM
    No worries, its been on my list for over two weeks 🤦🏼‍♀️