Sending the form through email.

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    Asked on October 22, 2020 at 11:40 AM

    Good Morning,

    I am trying to send another form to a group through email. It states that I have 5 left in the line of the emails. I am not sure why that is happening. Can you please help.

    Thank you

    Patricia Hovey

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    Answered on October 22, 2020 at 06:10 PM

    Thank you for reaching support,

    If you are referring to the reminder email, you are able to set up 3 reminder emails with 5 addresses for each reminder email.

    We have a rule which limits the number of emails to be sent out so that no malicious users can create a form and start spamming emails.

    For free accounts, we allow only 20 email notifications to be sent out per hour. For paid accounts, they are allowed to send 100 notifications.

    If you wish to share the form, you may copy the Direct Form Link and send it via your personal/business email provider like Gmail.

    Let us know if you have any further questions.