Incomplete values error when submitting payment form

  • Profile Image
    Marissa_Krasic
    Asked on October 22, 2020 at 08:02 PM

    Hi,

    I am having some issues-

    1. Some of my members are having issues when trying to process their payments. See attached screenshots.
    2. When I am trying to select a date to book it is coming up grey and I am unable to select it even though there is availability in that tim
      elot.

    Thanks.

    Screenshot
  • Profile Image
    Sonnyfer
    Answered on October 23, 2020 at 02:13 AM

    Hi Marissa - Apologies for the inconvenience.

    Perhaps your form is heavily cached so I cleared them for you. Could you please check again?

    Related Guide: How-to-Clear-Your-Form-Cache

    If in case the issue persists, kindly give us your permission to send a test submission to your form to troubleshoot further.

    As for the appointment slot in Gray, allow me to address it on a separate ticket to avoid confusion. Kindly wait for my response here.