Password reset is not working

Hi,

I checked our email logs and emails were being sent successfully to your email address. Could you please try to reset it again and check your spam folder?

Also, please follow this guide on how to reset your account password: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

Let us know how it goes. Thank you!

Yes - I was able to reset my password successfully to get access to my JotForm account.
But - were you able to fix the error I had accessing the LINK to the jotform share using my cell phone JotForm app?
Earlier today I could only copy my JotForm LINK to paste into emails using my JotForm account on my computer.If I clicked on EDIT function on cell JotForm app - nothing came up - it was blank.
GFSGeraldine Foundation for Strays

On Sunday, October 25, 2020, 5:25:35 PM EDT, JotForm wrote:

New response received#yiv1265692559 p img {max-width:100%;} A new response has been received: Answered by VincentJay

Hi,
I checked our email logs and emailswere being sent successfully to your email address. Could you please try toreset it again and check your spam folder?
Also, please follow this guideon how to reset your account password: https://www.jotform.com/help/489-how-to-reset-jotform-account-password
Letus know how it goes. Thank you!
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Hello,

I can see that you have confirmed that the issue with the LINK is solved on your other ticket: https://www.jotform.com/answers/2654391

If you have any further issues regarding that link, please follow up on the ticket link above.