How do I select to encrypt data on my current form?

  • Ciara
    Asked on October 25, 2020 at 1:39 PM

    I have went to the form settings and tried to follow the directions here: https://www.jotform.com/blog/introducing-encrypted-forms/ but I do not even see the option within the settings of my form "2020 Client Tax Questionnaire". Please advise. Thank you

  • KrisLei Jotform Support
    Replied on October 25, 2020 at 6:28 PM

    Hi Ciara,

    I have checked your form, and unfortunately, the Form Encryption feature is not available on Smart PDF Form. Your form is a converted PDF Fillable Form, and this feature is only available for Online Forms made directly on the form builder.

    For reference: encrypted-forms-and-how-to-use-them

    Let us know if you need further assistance.