Forms are not loading on my account.

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    Bill LaViolette
    Asked on October 25, 2020 at 03:07 PM
    Hi, I can log in to My Forms but none of them are loading. Tried in 2 different browsers.
    Thanks for checking . . . BILL
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    KrisLei
    Answered on October 25, 2020 at 03:12 PM

    Hello Bill,

    Can you try to use an incognito window or clear your browser's cache and login again to your account? As I have verified it on my end, your forms are active and available.

    Please get back to us if the issue persists, and can you provide us as well a screenshot of what's showing you when you try to access your forms on your account?

    Please follow this guide on posting your screenshot on the ticket as we are unable to view images attached to emails: How-to-Post-Screenshots-to-Our-Support-Forum

    Thank you. Looking forward to your response.

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    Bill LaViolette 
    Answered on October 25, 2020 at 04:00 PM

    This worked KrisLei again, thanks!
    BILL