Unable to create a report

  • Profile Image
    drtlee
    Asked on October 25, 2020 at 06:39 PM

    Hi there, I am unable to create a Jotform Report for my form at: https://form.jotform.com/202375928148058

    Each time I select create a new form and then select this form from the list I am looped back endlessly to my forms and nothing is generated. Even when I try to use this form data with a sample report the same thing happens... Please assist.

    Thank you,


    lee

  • Profile Image
    Vick_W
    Answered on October 26, 2020 at 12:01 AM

    Hi Iee,

    I'm not exactly sure if you are trying to create a new form or a report. The steps you've explained are for creating a new form. If you want to create a report for a form then please follow the step by step guide below.

    https://www.jotform.com/help/326-how-to-create-form-reports-in-jotform

    If I misunderstood your question then please ask your question in detail so we can provide assistance accordingly.

    Thanks.

  • Profile Image
    Vick_W
    Answered on October 26, 2020 at 02:18 AM

    Hi there,

    We were able to see the issue you reported and it was escalated to the backend team for a fix. I've just received an update that it has been fixed now.

    Please check it on your end again and let us know if the issue persists.

    Thanks.