What will happen when I reach my limits?

  • Profile Image
    tumbltrakus
    Asked on October 27, 2020 at 02:47 PM

    We have the Bronze plan -- what happens if we get close / go over 10,000 form views or 1,000 submissions in a month? We shouldn't get anywhere near that but I also don't want the form to just shut down.

    Thanks!

    -Bob

  • Profile Image
    KrisLei
    Answered on October 27, 2020 at 04:58 PM

    Hello Bob,

    You should receive a warning message when you log in to your JotForm account, similar to this one:

    12-17-2017-1513499122.png?1.0.449&v=1.0.

    Once you reach any of your limits, you will receive an email informing you about it.

    1603832240_5f9889b00973d_

    Here's a detailed guide for your reference: understanding-your-account-usage-and-limits

    I hope this helps. Let us know if you need further assistance.