What will happen when I reach my limits?

  • tumbltrakus
    Asked on October 27, 2020 at 2:47 PM

    We have the Bronze plan -- what happens if we get close / go over 10,000 form views or 1,000 submissions in a month? We shouldn't get anywhere near that but I also don't want the form to just shut down.

    Thanks!

    -Bob

  • KrisLei Jotform Support
    Replied on October 27, 2020 at 4:58 PM

    Hello Bob,

    You should receive a warning message when you log in to your JotForm account, similar to this one:

    12 17 2017 1513499122 Screenshot 10

    Once you reach any of your limits, you will receive an email informing you about it.

    1603832240 5f9889b00973d  Screenshot 21

    Here's a detailed guide for your reference: understanding-your-account-usage-and-limits

    I hope this helps. Let us know if you need further assistance.