Submission Limit is full

  • Kirstine Mann
    Asked on October 28, 2020 at 12:46 AM

    Can you please confirm that if we have reached our limit for free submissions, older submissions will be deleted. Are new submissions allowed?

  • Dagmar_B
    Replied on October 28, 2020 at 5:14 AM

    Hello,

    Your account has reached it limit for Submissions for this month (100) but that will reset on November 1st. If you reach that limit you should get an Email telling you when your forms will be disabled.

    You have also almost reached the limit of your total submission and you are correct, if you reach 500 the new submissions will overwrite the older ones.

    Understanding-your-account-usage-and-limits

    If you need to collect more submission right now you can upgrade to a monthly plan to receive more submissions.

    I hope this helped clear up your understanding of the Account Limits. IF you have more questions, please contact us again.