form not found error

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    abel.bejan
    Asked on October 28, 2020 at 04:33 AM

    Hi, Why do I receive the message "Form not found" when I try to publish a form?

    I know that this might be caused to sensitive information from the templates, but I am using one of your built-in templates. Thanks.

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    Richie_P
    Answered on October 28, 2020 at 06:18 AM

    I have checked two of your forms and I can't seem to replicate the issue at my end.

    Can you please the form URL with the issue?

    https://www.jotform.com/help/401-where-to-find-my-form-url?

    I have also cleared your form cache.

    Let us know how it goes.

  • Profile Image
    abel.bejan
    Answered on October 28, 2020 at 06:20 AM

    I sort it out eventually, the issue was that the form was disabled by default. I enabled it and now everithing works fine. Thank you!