Questions about updating forms

  • Profile Image
    Kelly Stewart 
    Asked on October 30, 2020 at 02:15 PM

    Hi,

    I would first like to start off by introducing myself, my name is Kelly Stewart I am the new Marketing Manager at Storexpress. I wanted to touch base on our referral program we have with you. 1. are you able to provide me the user name and password? Two, I would like to update slide 6 of the 7 slides to have update gift options.


    Thanks,

    Kelly

  • Profile Image
    Yuta_J
    Answered on October 30, 2020 at 05:49 PM

    Hi @Kelly Stewart,  


    Thank you for reaching out to JotForm support. It seems the form you mentioned was created under an account registered with "steve@storexpress.com". Are you able to login to this email account? If you can, please try to reset the password by visiting this link https://www.jotform.com/ and click 'Forgot Password?'. You'll then receive an email detailing how to reset your password. Please check out this article for more information. https://www.jotform.com/help/489-how-to-reset-jotform-account-password


    In case, you are not able to login to the registered email address, please get back to us and let us know. I will verify the ownership without email address on our end.


    If you have any questions or concerns, please reach out to JotForm support and let us know. We will be looking forward to hearing back from you soon.


    Cheers,


    Yuta