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LorenaAsked on October 30, 2020 at 8:27 PM
Hi, we have an account with JotForm. But the person who has the account is unable to log in. I was wondering if there's a way to changing the email so there can be another administrative on that same account. I did open a new account but that account isn't letting me verify my email?
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Kenneth JotForm SupportReplied on October 30, 2020 at 10:15 PM
Thank you for reaching support,
Admin privileges are only possible with our Enterprise Plan, the account owner may reset the password:
Here is the related guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password
I hope that helps.
Best.