Sorry! only one entry is allowed

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    Michael Benson 
    Asked on October 31, 2020 at 12:24 PM

    Hi, I have a multi-page survey but am running into a problem when testing. I keep getting the following error message:

    1604161490_5f9d8fd2c07ed_

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    JohnRex
    Answered on October 31, 2020 at 03:01 PM

    If it's for this form: CHRS HCM Diagnostic, I can see you have enabled the UNIQUE SUBMISSION to check cookies and IP address.

    This means you can only submit the form once per IP ADDRESS. So if you already submitted it using the same IP Address, it won't let you make another submission and that's when that error appears.

    1604170722_5f9db3e20aec8_

    If you would allow multiple submissions to the form using the same IP Address, I suggest setting this option to 'NO CHECK'.

    GUIDE: https://www.jotform.com/help/64-how-to-set-unique-submissions-on-a-form