Jotform file upload size restriction.

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    billy.rinchin
    Asked on November 30, 2020 at 03:32 PM

    Hi there, we want to use Jotform to be able to receive large files, i.e 300MB. Is there a tier of service that would allow our clients to upload such files?


    Cheers,

    Billy

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    Jed_C
    Answered on November 30, 2020 at 07:18 PM

    Upon checking, Bronze plan has a total storage space of 10GB, Silver has 100GB and Gold has 1TB. If you will be deleting the uploaded files immediately, then Bronze would be enough. If you will be keeping the file in your storage then you will need a much larger capacity. You may check on Silver or Gold and see which storage space would you need.

    You can check the features in this link https://www.jotform.com/pricing.

  • Profile Image
    Billy 
    Answered on November 30, 2020 at 10:42 PM

    Thanks Jed,

    I meant to ask about the 10mb size restriction per file, per instance. Is there a way to upgrade to a tier that allows larger file?


    cheers!

  • Profile Image
    Vanessa_T
    Answered on December 01, 2020 at 01:51 AM

    Please note that you can set the file size limit on your File Upload field.

    Please check out this guide regarding file sizes: Changing-the-file-upload-size-limit