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billy.rinchinAsked on November 30, 2020 at 3:32 PM
Hi there, we want to use Jotform to be able to receive large files, i.e 300MB. Is there a tier of service that would allow our clients to upload such files?
Cheers,
Billy
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Jed_CReplied on November 30, 2020 at 7:18 PM
Upon checking, Bronze plan has a total storage space of 10GB, Silver has 100GB and Gold has 1TB. If you will be deleting the uploaded files immediately, then Bronze would be enough. If you will be keeping the file in your storage then you will need a much larger capacity. You may check on Silver or Gold and see which storage space would you need.
You can check the features in this link https://www.jotform.com/pricing.
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BillyReplied on November 30, 2020 at 10:42 PM
Thanks Jed,
I meant to ask about the 10mb size restriction per file, per instance. Is there a way to upgrade to a tier that allows larger file?
cheers!
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Vanessa_TReplied on December 1, 2020 at 1:51 AM
Please note that you can set the file size limit on your File Upload field.
Please check out this guide regarding file sizes: Changing-the-file-upload-size-limit