Want to go back to old Submissions Page version

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    MariaGlen
    Asked on November 30, 2020 at 09:53 PM

    I am not enjoying the new table format. Uploaded files keeping falling off or disappearing,

    Creating PDF Templates for all our forms that contains different information looks good on screen but not when they are printed. The information does not sit well. The table widget that is used in the form the information does not fit in the column properly.

    The old version displayed them perfectly.

    I'm constantly having to update the PDF templates to make the information print properly on the form.

    Maybe you can create a button to switch back to old version.


    Screenshot
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    Vanessa_T
    Answered on December 01, 2020 at 02:05 AM

    I understand you are already used to the old Submissions page, however, please note that we are already migrating to Tables view.

    What we can do instead is to address the issues that you are facing with Tables so you can have a better experience.

    In the meantime, note that you can view your submissions within Inbox page.

    Organize-form-submissions-with-JotForm-Inbox

    If you can share with us more details regarding the following, we'll be glad to help you out. You can also create separate tickets for each of your concerns so we can focus on the exact issue.

    Uploaded files keeping falling off or disappearing

    Kindly share a sample submission ID and a screenshot of the field and the upload you are referring to.

    Where-to-Find-the-Submission-ID

    How-to-Post-Screenshots-to-Our-Support-System (Note: Email Attachment Is Not Supported)

    Creating PDF Templates for all our forms that contains different information looks good on screen but not when they are printed.

    I'm constantly having to update the PDF templates to make the information print properly on the form.

    Kindly share a screenshot of the template that you have and how it looks when printed. Please also share the form URL.

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    MariaGlen
    Answered on December 01, 2020 at 03:22 PM
    Do that means we are not going back to the old version?
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    Kenneth_C
    Answered on December 01, 2020 at 06:33 PM

    Hi there,

    We have not received the screenshot requested, here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    If you wish to switch to the submission temporarily, you may change the URL from https://support.jotform.com/tables/93308605581863 to

    https://support.jotform.com/submissions/93308605581863

    Awaiting your response.

    Best.