Facing issue on "Pacey The Potto" Form

  • williamp0044
    Asked on December 3, 2020 at 7:36 AM

    Hi, I have created the form with the name of "Pacey The Potto" and embedded it on my wordpress elementor website. But I am getting error while I am putting email address and pressing the subscribe button. Please help me to resolve this issue ASAP.

    Thank you in advance!

    Jotform Thread 2742145 Screenshot
    Page URL: https://paceythepotto.com/
  • Sam_G
    Replied on December 3, 2020 at 8:15 AM

    Hi Williamp0044,

    The issue could be that the embed script code is in conflict with your web page scripts.

    May we know if you have tried using the iFrame code?

    Guide:https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Please give it a try and if the issue persists, kindly share the web page URL you have embedded in the form.


  • williamp0044
    Replied on December 4, 2020 at 1:05 AM

    Hi Sam_G,

    Yes, I used the iFrame code in my website and it's working fine now. Thank you for your kind suggestion. Appreciated!