Unable to log in into Jotform

  • Cassie Crutchfield
    Asked on December 4, 2020 at 11:46 AM

    Please help!

  • Basil JotForm Support
    Replied on December 4, 2020 at 12:52 PM

    Hi,

    I have checked your email address and the account under it is a guest account.

    It is not possible to reset the password of a guest account. If you have an account under a different Email address, you can reset the password by following the guide below:

    https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    Please let us know if you have any further questions.