Signature Field: Make this field more accessible to differently abled users

  • Profile Image
    mollym564
    Asked on December 04, 2020 at 06:52 PM

    I need my clients to sign a form...Every way I can find though says there are accessibility issues. Is there a way to make it accessible to all?

  • Profile Image
    Jed_C
    Answered on December 04, 2020 at 09:52 PM

    According to our guide "You can use all basic fields, payment fields, and most widgets used. If a specific widget is not supported, you will see a warning in the editor.". Although not all fields are supported, you shouldn't see an error if the field you've added is fully supported.

    For instance, signature field might not be accessible for blind people, thus you are seeing an error with your signature field.

    Guide: https://www.jotform.com/help/592-how-can-i-make-my-forms-accessible

    This guide https://www.jotform.com/help/595-how-to-fix-accessibility-errors will also help you identify each accessibility errors in your form.

    Let us know if you have any questions.

  • Profile Image
    mollym564
    Answered on December 05, 2020 at 11:35 AM

    I understand that the signature page isn't accessible to blind people. Do you know a way to have them sign so it would be accessible? I'm wondering if there is a widget out there that I don't know about.

  • Profile Image
    EltonCris
    Answered on December 05, 2020 at 08:07 PM

    I tried all signature widgets like Smooth Signature, DocuSign and Adobe Sign but unfortunately, they also shows accessibility warning.

    12062020_6GZwfnuEdF.png

    I'm afraid there's no available tool that fully meets your requirement at the moment. Let me escalate this to our developers instead so hopefully an update on the signature field with better accessibility support would be implemented in the future updates.