Account Suspended: Please activate

This is the third or fourth time I have tried to ask this question and I haven't seen or received a response. But I see responses to other questions.

Based on what I can read from others my account may be suspended but I have no idea why. My customers are not able to place orders and it is causing huge problems for us right now on our launch weekend!!

I am extremely frustrated. If my account was suspended for some reason, why wasn't a notification sent to out to let me know it was suspended?

I see that your account is enabled now and your concern is addressed in this ticket:

https://www.jotform.com/answers/2748206-Can-not-retrieve-password

Let us know if you have further questions.

Thanks.

When I attempted to log in, it told me my IP address was banned and I had

to submit another request...per the messages here I was told it was

resolved.

Can someone please restore access to my account ASAP!!!!

Jennelle Primm

Could you please share the IP address that you are using? We can check the status of the IP address. Please check the IP address via this URL"

https://whatismyipaddress.com/

Looking forward to your response.

Thanks.

It appears that my account is now unblocked and I am able to log in. Thank

you.