Change password: How to change password for account made with Gmail?

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    SpencerHousing
    Asked on December 14, 2020 at 01:44 PM

    Hello,

    I set this account up on behalf of a client and it's now time to turn it over to them. I have updated some of the account settings but because my login was done through Gmail, I can't seem to change the password for them so they can login using the new user name and password.

    Can you please help me by setting a temporary password that I can then change?

  • Profile Image
    Laura_L
    Answered on December 14, 2020 at 05:08 PM

    Hi,

    Thank you for contacting us.

    For Jotform accounts created with Gmail, you should be able to set the password by resetting the password.
    Please see our guide here: How-to-reset-jotform-account-password

    If that would not work, please let us know so that we can help you further.
    Thank you!

    Best Regards,