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SpencerHousingAsked on December 14, 2020 at 1:44 PM
Hello,
I set this account up on behalf of a client and it's now time to turn it over to them. I have updated some of the account settings but because my login was done through Gmail, I can't seem to change the password for them so they can login using the new user name and password.
Can you please help me by setting a temporary password that I can then change?
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Laura JotForm SupportReplied on December 14, 2020 at 5:08 PM
Hi,
Thank you for contacting us.
For JotForm accounts created with Gmail, you should be able to set the password by resetting the password.
Please see our guide here: How-to-reset-jotform-account-password
If that would not work, please let us know so that we can help you further.
Thank you!
Best Regards,