how can I get information on each voter

  • bubbabarlow
    Asked on December 15, 2020 at 3:15 PM

    I am getting votes in, and when I check the mail I can see them, but there is no information about who they are. if this is done through facebook is that information gone?

    I created another test case in which I sent the form via email and the email of both people show up in the list.

    Page URL: https://www.jotform.com/inbox/203458479651061
  • enterprisesupportteam
    Replied on December 15, 2020 at 6:30 PM

    Hello @bubbabarlow,

    Thank you for contacting JotForm Support.

    I have checked the form you shared with us and it seems that you only have 1 question included in the form. If you want to get more information from your submitters, you may want to include a name and/or email address fields so you can match the vote to the person.

    1608074987 5fd946eb7c9d8 Screenshot 10

  • bubbabarlow
    Replied on December 16, 2020 at 5:09 PM

    How did you get to this place? I cant find it. this is all I get in my form.


    1608156556 5fda858c922e0 Screenshot 10

  • enterprisesupportteam
    Replied on December 16, 2020 at 5:25 PM

    Hello @bubbabarlow,

    Thank you for sharing your screenshot.

    So, the reason you are not seeing the "Form Elements" is that you are actually in your Report Builder and that will not allow you to add fields to your form. If you want to edit the form, you will need to access the Form Builder instead.

    Here is a screen recording to demonstrate how you can navigate between your Report Builder and Form Builder and other pages as well.

    1608157503 5fda893f060b0 Screenshot 10

  • bubbabarlow
    Replied on December 17, 2020 at 12:22 AM

    OK, I think we are not talking about the same thing. my form is fine the way it is. what I want is survey results that show the email address or even the name, or something, of the person who took the survey. I would have thought that this would go into the report. But I wonder, if it is linked through facebook, that this information might not be available.

  • John Support Team Lead
    Replied on December 17, 2020 at 1:51 AM

    Since there is no email field or full name field in the form, there is no way you can collect the submitter's info by setting the form as PUBLIC.

    What I can suggest is to make it PRIVATE:

    1608187458 5fdafe428b2b1 Screenshot 10

    Then add the users as your form assignees:

    1608187743 5fdaff5f67bf8 Screenshot 21

    Once they receive the invitation to submit, they will be required to create a Jotform account using their email address to view and submit the form. Or if they already have a Jotform account associated with their emails, they will be required to log in.

    And as a result, every time they submit the form, you can identify who submitted it.

    GUIDE: adding-assignees-to-your-form