Submission download url expiry

  • Cassaday
    Asked on December 15, 2020 at 4:37 PM

    When a form has an upload file field, the submission creates a download URL to get these files. How long is this URL good for?

    In Other words, How long do we have to download the files that are uploaded from the person submitting the form?

  • Sonnyfer JotForm Support
    Replied on December 15, 2020 at 8:49 PM

    Hi there - The link to download the uploaded files does not expire. It's good as long as your form and account are active.

    Hope this information helps.

  • Cassaday
    Replied on December 16, 2020 at 8:57 AM

    Perfect

  • Cassaday
    Replied on December 17, 2020 at 5:45 PM


  • Sonnyfer JotForm Support
    Replied on December 17, 2020 at 7:54 PM

    Hey - Looks like you deleted your message below:

    "One other question. I have noticed that if I am not logged into jotform in the browser I can not access the URL created for the uploaded files. Is there a way to make these URLs available for anyone?"

    Have you figured it out yet? If not, you can lift the restriction from your account settings. https://www.jotform.com/myaccount/settings

    1608252790 5fdbfd76a6437  Screenshot 10

    Related Guide: How-to-unrequire-log-in-to-view-uploaded-files

    Let us know if you need further assistance.