Submission download url expiry

  • Profile Image
    Cassaday
    Asked on December 15, 2020 at 04:37 PM

    When a form has an upload file field, the submission creates a download URL to get these files. How long is this URL good for?

    In Other words, How long do we have to download the files that are uploaded from the person submitting the form?

  • Profile Image
    Sonnyfer
    Answered on December 15, 2020 at 08:49 PM

    Hi there - The link to download the uploaded files does not expire. It's good as long as your form and account are active.

    Hope this information helps.

  • Profile Image
    Cassaday
    Answered on December 16, 2020 at 08:57 AM

    Perfect

  • Profile Image
    Cassaday
    Answered on December 17, 2020 at 05:45 PM


  • Profile Image
    Sonnyfer
    Answered on December 17, 2020 at 07:54 PM

    Hey - Looks like you deleted your message below:

    "One other question. I have noticed that if I am not logged into jotform in the browser I can not access the URL created for the uploaded files. Is there a way to make these URLs available for anyone?"

    Have you figured it out yet? If not, you can lift the restriction from your account settings. https://www.jotform.com/myaccount/settings

    1608252790_5fdbfd76a6437_

    Related Guide: How-to-unrequire-log-in-to-view-uploaded-files

    Let us know if you need further assistance.