Mystery Question appearing in email after submission

  • Profile Image
    aercmn
    Asked on December 16, 2020 at 12:46 AM

    I have a form that, when submitted, has a mystery question included after it is submitted.

    I have attached the an email of the form after submission with the additional question included. I have also provided the URL of the form as it appears when the user is filling it out - the question does not appear on the original form. Thank you.

    The mystery question appears 2/3rds of the way in between the "exposure" question and the "cage" question....thanks.

  • Profile Image
    Patrick_R
    Answered on December 16, 2020 at 02:50 AM

    Hi! The question "how frequently is your bird handled and does it ever go outside?" is in your email alert templates.

    It is possible that you created this question in your form first and then deleted it. Anyways, following is how you can find this in your email alert templates and delete it.

    https://drive.google.com/file/d/1WzWUqghb376mLF2vCyPKCzcx4k9OF7r0/view?usp=sharing

    After deleting this question from your email templates, please clear your form cache as well.

    I hope this helps. In case of any queries, let us know.

    Thank you!

  • Profile Image
    aercmn
    Answered on December 16, 2020 at 11:52 PM

    Thank you!