I would like to cancel my account please

  • Thanh pham
    Asked on December 16, 2020 at 8:04 PM
  • John Support Team Lead
    Replied on December 16, 2020 at 9:52 PM

    As checked, you have subscribed to a Bronze Yearly plan via Paypal. To cancel it, please log in to your Paypal account and cancel it there. Please refer to this guide on how-to-cancel-a-paypal-subscription.

    After confirming the subscription cancellation, the subscription will no longer be billed on the Next Billing Date. And although there will be no further billing charges after the subscription cancellation, the account will still remain on Bronze for the period you paid for.

    The subscription will automatically downgrade to the Starter/FREE plan on the date of its subscription expiration.