Stripe: Donation button is rejecting donations, claiming an invalid email address

  • TIM HICKMAN
    Asked on December 17, 2020 at 1:12 PM

    Is there a number I can call? I've tried two times now to pen out and submit a message and I get a message saying "slow down, you move too fast." I've lost both returning to the support page. BTW, I've been conversing with Vanessa, so she's familiar with my problem.

    Tim

  • Jessica JotForm Support
    Replied on December 17, 2020 at 2:33 PM

    Hi Tim, thank you for reaching us.

    It looks like you have accidentally opened a duplicated ticket. Please kindly refer to the following ticket as my colleague have answered you: https://www.jotform.com/answers/2757566