Save and continue later problem

  • Profile Image
    ngmcstx2
    Asked on December 21, 2020 at 12:45 PM

    The save and continue later feature keeps failing. It works for awhile and then fails. Is there something wrong with the template. I'd rather know now rather then later.


    Thx.

    https://www.lacountydivorce.org/test-2/

    Please try to fill out a couple of fields

    Save,

    Login from your email,

    and see if the data is still there.

    Worked for the last month, stopped working this week. Maybe I changed a setting? Thx

  • Profile Image
    KrisLei
    Answered on December 21, 2020 at 02:16 PM

    Hi,

    I have tried to partially fill in the embedded form and save it, it seems to be working fine on my end. I can see and access the saved information using the session link:

    https://www.lacountydivorce.org/test-2?session=JF-S4L-3kRkIaXV&stoken=JF-dpkrRtiE-39

    1608578097_5fe0f43162e02_form1.gif

    I have cleared your form cache, to see if that will fix the issue and please do let us know if the issue persists. Please also provide us with the session link which is not showing the saved information t investigate it further on our end.

    Thank you.

  • Profile Image
    ngmcstx2
    Answered on December 21, 2020 at 02:28 PM

    Yah your Awesome. Bless your heart. It was my cache. Happy Holidays.

  • Profile Image
    jonathan
    Answered on December 21, 2020 at 04:01 PM

    I assumed issue was resolved already. Feel free to contact us anytime should you need assistance again.

    Best Regards