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SCLDAAsked on December 21, 2020 at 12:45 PM
The save and continue later feature keeps failing. It works for awhile and then fails. Is there something wrong with the template. I'd rather know now rather then later.
Thx.
https://www.lacountydivorce.org/test-2/
Please try to fill out a couple of fields
Save,
Login from your email,
and see if the data is still there.
Worked for the last month, stopped working this week. Maybe I changed a setting? Thx
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KrisLei Jotform SupportReplied on December 21, 2020 at 2:16 PM
Hi,
I have tried to partially fill in the embedded form and save it, it seems to be working fine on my end. I can see and access the saved information using the session link:
https://www.lacountydivorce.org/test-2?session=JF-S4L-3kRkIaXV&stoken=JF-dpkrRtiE-39
I have cleared your form cache, to see if that will fix the issue and please do let us know if the issue persists. Please also provide us with the session link which is not showing the saved information t investigate it further on our end.
Thank you.
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SCLDAReplied on December 21, 2020 at 2:28 PM
Yah your Awesome. Bless your heart. It was my cache. Happy Holidays.
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jonathanReplied on December 21, 2020 at 4:01 PM
I assumed issue was resolved already. Feel free to contact us anytime should you need assistance again.
Best Regards