Photo Widget is not working

  • NavusHealth
    Asked on December 22, 2020 at 12:02 PM

    The Photo widget is not working on our Chromebook using Chrome browser. It invokes file upload instead. It works fine on an iPhone. How do we force the camera option?

  • Amjad_A
    Replied on December 22, 2020 at 1:11 PM

    Hi,

    I have tested the take photo widget and it seems to be working accordingly in different browsers, To investigate the issue further could you please provide the form URL or ID, so will able to assist you accordingly.

    Reference: https://www.jotform.com/help/401-where-to-find-my-form-url

    Looking forward to your response.