You have reached login attempt limit

  • Taylor Roscoe
    Asked on December 28, 2020 at 11:51 AM

    Every time I try to log on, it says 'You have reached password attempt limit'. I even changed the password and it still doesn't work. I have my username/password autosaved so this shouldn't be happening.

    Jotform Thread 2788576 Screenshot
  • Nikola JotForm Support
    Replied on December 28, 2020 at 1:03 PM

    Apologize for the inconveninace this may have caused.

    The message "You have reached login attempt limit" will be shown after several fail login attempts. Please try again in 30 minutes. Also, make sure that your login credentials are correct. You can use the username or the account email address, which is Jo*****QLI@q*****ha.com

    You can also try to change the password again, considering that I was not able to find in our email logs that the account password was changed.

    Related Guide: How to reset JotForm account password