Reactiveate deleted account

  • Profile Image
    Lori Bush 
    Asked on December 28, 2020 at 02:08 PM

    Hello! I deleted my account earlier today because I didn't think it was what I was looking for, but it turns out Jotform is perfect. I cannot log in or reactivate my account. Please help! Thank you!

  • Profile Image
    Nikola
    Answered on December 28, 2020 at 04:40 PM

    We can re-activate your account. However, you will first need to agree with our Terms and allow us to delete the credit card fields from the form you created because it is against our Terms of Use to collect credit card info with pain text fields.

    If you want to process payments, you need to use one of our payment processors. And if you want to charge your users at a later date, you can enable payment authorization.

    Related Guides:

    Setting Up Your First Order Form

    How to Enable Payment Authorization