Can't make payment

  • kin-onn.kee
    Asked on December 30, 2020 at 8:54 PM
  • Ashwin JotForm Support
    Replied on December 31, 2020 at 12:57 AM

    I did check your account and found that it is currently suspended because of too many credit card attempts. I have gone ahead and activated your account again. If you have any trouble with the credit card, I would suggest you to please change the credit card attached with your billing profile. The following guide should help you how to change the credit card in your billing profile: https://www.jotform.com/help/330-how-to-change-billing-credit-card

    Hope this helps.

    Do get back to us if you have any questions.