Duplicate Billing

  • LAXPhysical
    Asked on December 31, 2020 at 2:21 PM

    Hi,

    I have a jotform with integrated merchant services & a captcha. However, users are still getting billed twice or 3 times. Is there a solution to this?

  • Girish JotForm Support
    Replied on December 31, 2020 at 9:52 PM

    It looks like you already have a ticket open related to this same issue.

    I would request that you follow up on that ticket itself so that there is no confusion.

    Here is the previous ticket link: https://www.jotform.com/answers/2794948-Duplicate-Billing