We are not getting the verification code when adding a replacement email

  • Profile Image
    tmawebsiteforms2019
    Asked on January 04, 2021 at 11:53 AM

    We are not getting the verification code when adding a replacement email into sender email so it will be from our google apps g-suite account - membership@talentmanagers.org This is confusing for us. Can you guide us please.

    This is a non profit account and the board members change every 2 years so we prefer not to do the smtp with a user name and password as that will change every 2 years.

    CUSTOMIZE SAVE AND CONTINUE LATER EMAIL

    Customize the content of the email and the address of the sender.

    EMAILADVANCED

    Sender Email

    noreply@jotform.com

    Users can receive emails using your own SMTP server instead of Jotform's servers.

    Email Type



    This is a re-post of a comment on Whitelisting Jotform IP Addresses and Domains

  • Profile Image
    VincentJay
    Answered on January 04, 2021 at 01:19 PM

    Hello,

    To my understanding, you want to change the Sender Email using your own email. If yes, please follow this guide: https://www.jotform.com/help/244-how-to-setup-smtp-for-a-form

    Please try it and let us know if you need further help. Thank you!