How to preview what item was ordered?

  • sweetandsavorynj
    Asked on January 13, 2021 at 5:27 PM

    an order form was created as a tester.

    submission was received but the order wasn't shown on the email. how can I preview what the order was and what items were ordered?

    and the payment didn't go through square.

    please help and guide me!

  • Jessica JotForm Support
    Replied on January 13, 2021 at 8:57 PM

    Hi sweetandsavorynj, thank you for reaching us.

    I looked into your form (210125862802145) and account. In the test notification email, you will not receive items preview. However, I see that you have made a test submission. The ordered item should be displayed automatically as the screenshot below.

    1610589386 5fffa4ca4f88b  Screenshot 10

    To accept payment via Square, please kindly refer to the following guide: How to Integrate Form with Square.

    Let us know if you have any questions.