Getting message You have a draft for this form. You can continue your draft or discard and start with a blank form

  • Paul_Bennett_info
    Asked on February 1, 2021 at 9:25 AM

    Hi! I have read through your support links and saw where this error is occurring when you save a form. In my case, it doesn't matter if I save the form or not, if I remove the draft version or whatever, it still comes up. Now it's actually coming up in the live form on my Web site. The error is:

    You have a draft for this form.

    You can continue your draft or discard and start with a blank form.

    I will be glad to send screenshots but you can see it on the website below. Thanks!


    Page URL: http://www.yourtunesnow.com/planner
  • Jovanne JotForm Support
    Replied on February 1, 2021 at 10:46 AM

    Hi, thank you for contacting JotForm support.

    I have checked your form, and I could not replicate the issue. The fields are showing blank on my end.

    The window "You have a draft for this form" will be shown if you have previously saved a draft submission and you use the same browser to fill out the form again. Kindly try clearing your browser cache and see if that can help.

    Let us know if you have further questions.



  • Paul_Bennett_info
    Replied on February 1, 2021 at 3:40 PM

    Thanks, I will clear the cache and see if that fixes it. One other thing....

    I can't get the mobile version to work right. The form fields fall off of the edge and the buttons don't line up right at the bottom. In the preview online in the phone/tablet emulator, it looks perfect. I don't know if it's an iframe thing or maybe the background. I took out the background since it was an image. I also thought that maybe the logo at the top was throwing it off so I changed that and it still doesn't look good. Any ideas?
  • Jovanne JotForm Support
    Replied on February 1, 2021 at 5:17 PM

    Hi,

    Your next question will be answered on this support ticket: https://www.jotform.com/answers/2865376 to address it separately to avoid confusion.

    Thank you.