How do I change my email?

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    Briana Cavin 
    Asked on February 01, 2021 at 11:31 AM

    I may need to go about this a different way. I have an existing account connected to my old business email. But I already created a form for a different business under my existing account. Is there a way for submissions to link to a different email account? Or would it be better for me to create a new account for this new business?

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    Welvin
    Answered on February 01, 2021 at 01:53 PM

    You can change the recipient of a form to a different email address. You can do this in the email settings. The following guide will help you do it.

    https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    Having one account will help you manage the forms easily. However, if you will no longer use the old business email, I would suggest creating a new account instead.

    I hope that helps.

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    Welvin
    Answered on February 01, 2021 at 01:54 PM

    I'm sorry, I forgot to mention that you can also change the primary email address of the account. You can do it through the Profile page https://www.jotform.com/myaccount/.

    We can also change the username of the account if you wish to update it. We only need your new preferred username.

    Thanks