My forms are gone

  • Wendy
    Asked on February 2, 2021 at 8:53 AM

    Hello,

    It looks like all my forms have disappeared?
    Wendy

  • Bojan Support Team Lead
    Replied on February 2, 2021 at 9:51 AM

    Greetings Wendy.

    I have checked your account, and it looks like your account was downgraded to a free one per your request on the following ticket:
    https://www.jotform.com/answers/2861358

    Free accounts can only have 5 active forms, which is why some of your forms are disabled.

    Let us know if you have any additional questions.