move forms to another account

  • Profile Image
    genevieveabigail
    Asked on February 03, 2021 at 05:53 AM

    https://www.jotform.com/tables/203132979486061

    please transfer all tharien smiths submissions to her own account she was in contact with you two days ago

    thariensmith@gmail.com


    https://www.jotform.com/203171942593558


    Please could you also split this form and give it to Tharien to use without it going into my inbox aswell.

    Many thanks

  • Profile Image
    Richie_P
    Answered on February 03, 2021 at 07:57 AM

    Please note that once we move the forms to another account, it will not be available at your end.

    To clarify, do you want to move the specific submission data only to a new account or the form?

    https://www.jotform.com/tables/203132979486061

    May we know if you want to create a cloned version of the form https://www.jotform.com/203171942593558

    and send it to the account thariensmith?

    Looking forward for your response.

  • Profile Image
    genevieveabigail
    Answered on February 03, 2021 at 08:55 AM
    Hello there
    Yes I would like both forms to be cloned
    Sample request form and client interaction form
    I would also like the submissions from Tharien smith to be moved from my account to her own.
    Thank you
    Regards Geneviève
    ...
  • Profile Image
    Patrick_R
    Answered on February 03, 2021 at 10:25 AM

    Hello Geneviève! Please find answers to your concerns below:

    - https://www.jotform.com/tables/203132979486061 please transfer all tharien smiths submissions to her own account she was in contact with you two days ago thariensmith@gmail.com

    Kindly note that if we transfer a form; all submissions are transferred with it. We don't have an option to transfer selective submissions along with the form.

    Also, when a form is transferred to a different account; it will no longer show up under your account; the ownership changes and it gets under the new user entirely.

    However, if you clone a form to another account; form is copied instead of transfer; also the submissions aren't moved; these remains under the original form.

    - https://www.jotform.com/203171942593558 Please could you also split this form and give it to Tharien to use without it going into my inbox aswell.

    Again, in this case too, we cannot transfer selective submissions; and you have the option to either transfer the whole form along with submissions or simply clone the form (cloning will not transfer the submissions).

    - Yes I would like both forms to be cloned Sample request form and client interaction form

    Forms can be cloned from one account to another by following these instructions: how-to-clone-an-existing-form-from-a-url

    - I would also like the submissions from Tharien smith to be moved from my account to her own.

    You can download Tharien's submissions or ask her to download her submissions in Excel/CSV format (as shown in the screenshot below).

    1612365855_601ac01fb066a_JotForm Inbox 2

    These downloaded submissions can then be re-uploaded to the cloned forms under her account by using our Import app.

    I hope this information helps. If this doesn't solve your purpose, let us know.

    Thank you!