How do I clear forms if I am over my quota?

  • Profile Image
    BPAETZOLD
    Asked on February 03, 2021 at 12:56 PM

    How should I go about clearing our submissions if we get the "Over Quota" message?

  • Profile Image
    jonathan
    Answered on February 03, 2021 at 04:56 PM

    You may also check first in your account usage page to identify which account usage limit had been exceeded.

    https://www.jotform.com/myaccount/usage

    To clear submissions, you can delete form submission data.

    User guide : How to Delete Form Submission Data

    Your Upload Space usage is related to submission uploads on your forms.

    If you deleted submissions, you also need to clear the Trashed entries to recover the Upload space for deleted submissions.

    Example:

    2020-10-11-016.png


    Please let us know if you need further assistance.