Temporarily Back-end Unavailable

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    Asked on February 04, 2021 at 11:31 AM

    I can't access my forms. The browser keeps saying Temporarily Back-end Unavailable. This seems to be a regular occurrence.

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    Answered on February 04, 2021 at 02:04 PM

    We are sorry for the inconvenience this may have caused. We have experienced a temporary issue with the server and it has already been fixed by our backend team. The forms should be loading normally now. Please check and let us know if you notice any further issue. We will be happy to take a look again.


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    Answered on February 05, 2021 at 11:22 AM

    Hello, this is still occurring for me too. It did all day yesterday and today. Any update?
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    Answered on February 05, 2021 at 01:05 PM

    Hello @FAX_E,

    Please note that you have inserted your question in a support ticket that belongs to another Jotform user. If you have questions or issues, please use our online support forum to create your own support ticket. Here is a link - https://www.jotform.com/answers

    However, since you have asked your question here, I will go ahead and move it over to its own thread. You can find my answer to your question via this link - https://www.jotform.com/answers/2877932