What has happened to my forms?!

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    Karen Temple 
    Asked on February 04, 2021 at 10:25 PM

    I am with Cocker Spaniel Rescue of East Texas. We have been using Jotform for over a year. Our form still works (https://www.cockerkids.org/copy-of-adoption-process-2 ) The username is CSRForms. As recently as Feb 1, I could log into JotForms and see the submitted forms. Now everything is gone and the page says we have no forms. What has happened?


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    Patrick_R
    Answered on February 05, 2021 at 03:09 AM

    Hello Karen! The form embedded on this webpage is still under the account CSRForms. Kindly reset your password first and then login with new username/password combination.

    In case you still face issues; let us know.

    Thank you!