Why the form requires people to login ?

  • rxhealthcoaching
    Asked on February 5, 2021 at 2:39 PM

    Hi

    I'm a new user, I submitted my form to few friends and they were asked to login to jotform to complete the survey.

    I would like to learn how send the form for users to just open without the need of logging, complete and submit back


    Please advise

    Thank You

    Ani

  • Ahmed_S
    Replied on February 5, 2021 at 6:11 PM

    Hello Ani,

    This happens when your form access settings is not set to be Public, please check this guide for more details, I've checked your 2 forms and found that they are set to Public now, and I tried them and they worked without a login as expected.

    Please let us know if you need further assistance.

  • rxhealthcoaching
    Replied on February 5, 2021 at 6:22 PM
    yes
    Thank You
    I found the answer, made both to public
    Can I have access to video tutorials to using jotform
    I'm a brand new user
    Thank You
    ...
  • Ahmed_S
    Replied on February 5, 2021 at 7:27 PM

    You can check our User Guide in the below link, it will help you to build your form and to get into JotForm features.

    https://www.jotform.com/help/chapter-1-getting-started-with-jotform

    Also we will be happy to help you at any point building your form, just inform us once you need our help.