Getting an error message integrating form with Zapier

  • areterjesen
    Asked on February 5, 2021 at 3:15 PM

    Hello,

    I am on the free plan and I cannot seem to make Zapier work with Jotform.

    Is this a premium feature or is there a problem?

    I'm getting an error message on Zapier and also an error message here on Jotform


    Best regards,

    Are Terjesen

  • Mike_G JotForm Support
    Replied on February 5, 2021 at 6:50 PM

    Even on a free plan, you can integrate your form with Zapier. May we ask for more information about what exactly is it that you are trying to do when you get an error? Perhaps, you can also share with us a screenshot of what you are trying to do and the issue you are having.

    Reference Guide: How-to-post-screenshots-to-our-support-forum

    We will wait for your response.

  • areterjesen
    Replied on February 5, 2021 at 7:00 PM
    It works now, not sure what changed. I connected with the same account but
    could have something to do with european dataserver selection.
    Thanks for the support.
    Best regards,
    Are
    P.s. will upgrade to premium package soon
    ...
  • Mike_G JotForm Support
    Replied on February 5, 2021 at 8:26 PM

    Thank you for updating us. We are glad that the integration now works on your end. Feel free to let us know if you have other questions or concerns and we will be glad to help you.