How to add PDF attachment in Autoresponder mail?

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    Lavish_Business
    Asked on February 07, 2021 at 01:05 PM

    Hi, i went to my settings on my custom PDF form and i selected


    "Enable original PDF attachment in Autoresponder Email"

    but when i click the check mark, the website says saved settings and when i refresh that option is unticked

    I need to get the custom PDF that i am using on my form to be emailed to the email i have listed.


    I do get a PDF but it is just a generic one that is created by you guys.


    How can i get MY custom PDF to be emailed with the form data?


    Also

    my photos that are taken to be added to the PDF come out sideways, i take them the right side up but then they appear sideway
  • Profile Image
    Ariel_P
    Answered on February 07, 2021 at 05:30 PM

    It seems that you've raised a duplicate ticket for the concern we have received here: https://www.jotform.com/answers/2876221. Please post your follow-up regarding the PDF attachment on that ticket.

    I have moved your other concern to a new support ticket so that we can address it separately: https://www.jotform.com/answers/2881030