Log in Issues: Why can't I log in to Jotform on my mobile?

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    Konrad 
    Asked on February 07, 2021 at 05:20 PM

    Hello, I have a problem to conect with Jotform using mobile phone. When i try to log in using google account nothing hapend. It is not work. At the computer is ok. What is the rwason ?


    Best regards

    Konrad


  • Profile Image
    Zahra_S
    Answered on February 07, 2021 at 10:15 PM

    Hello Konrad,

    We apologize for the inconvenience.

    Are you trying to log in to Jotform Mobile App or in the browser? Please restart your phone and try again. It should prompt you to select the google account you want to use.

    If it doesn't work, I suggest you create a password for your account by following this reset password guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password.

    You can then log in with google on your PC and log in with a password on mobile.

    I hope this helps. Please let us know if you need further assistance.

  • Profile Image
    Konrad 
    Answered on February 08, 2021 at 02:55 AM
    Thank you. Now is working.
    Best regards
    Konrad
    pon., 8 lut 2021, 04:15 użytkownik Jotform napisał:
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