Information not in form when sent to Drive

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    Kelsey_Hoff
    Asked on February 09, 2021 at 11:39 AM

    Hello,

    I have connected my forms with Drive and they are sent there automatically when I fill in the form; however, they are empty when they arrive. Is there something that I need to do differently?

    Thanks,

    Kelsey

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    Jimmy_D
    Answered on February 09, 2021 at 02:20 PM

    Hi there!

    Thanks for reaching out to us.

    Kindly follow this guide to update customize the PDF document template and make sure all the fields are in there so they are transferred to the PDF file that's sent to the file. https://www.jotform.com/help/384-how-to-customize-pdf-submissions-report

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