The formatting was changed when I uploaded the consent form

I already have a consent form in WORD and PDF format, when I uploaded it changed all formatting and now form is unrecognizalbe.

What do I do to make this work

I see you uploaded the file(s) through our Smart PDF Forms. Please note that the tool cannot create the whole design of the document. It will only create the online form with the fields. There are also cases that the tool t can't fetch the field, so you will have to add and map it to the document.

Here are guides that would help you understand how Smart PDF Forms works:

https://www.jotform.com/help/605-how-to-use-and-get-the-best-out-of-jotform-smart-pdf-forms

https://www.jotform.com/help/610-how-to-link-your-online-form-fields-with-pdf-through-smart-pdf-forms

I hope that helps.

Please let us know if you require additional assistance.