How to check invoice?

  • mmssmfesc
    Asked on February 10, 2021 at 2:11 AM

    I upate to Silver can you send the invoice to me


  • Yau_C
    Replied on February 10, 2021 at 2:57 AM

    Greetings,

    Please refer to this tutorial on how to view your invoice:

    https://www.jotform.com/help/329-How-to-Check-Invoices

    Best,

  • mmssmfesc
    Replied on February 10, 2021 at 3:12 AM

    I can not see it1612944762 6023957aa2a1a 001 Screenshot 101612944762 6023957ac65e4 002 Screenshot 21

  • Vanessa_T
    Replied on February 10, 2021 at 3:29 AM

    Kindly click on the View links to view each transaction's invoice.

    1612945772 6023996ceb3f6 03027 Screenshot 10

  • mmssmfesc
    Replied on February 10, 2021 at 3:36 AM

    I today pay and upate to Silver, but invoice view can not see it.

  • Rehan Support Team Lead
    Replied on February 10, 2021 at 3:56 AM

    Greetings,

    Our logs are showing that the next billing date is February 11. It is also specified in your account billing section.

    1612947356 60239f9cf38cd Screenshot 10

    https://support.jotform.com/myaccount/billing

    Should you need further assistance then please let us know.

    Thanks

  • mmssmfesc
    Replied on February 10, 2021 at 4:24 AM

    Is the expiration date February 11, 2021? but I 2021/2/10 to pay money and upate to Silver . can you help me to check

    2021/2/12 will be to Starter?

  • Vick_W Jotform Support
    Replied on February 10, 2021 at 5:25 AM

    Hi there,

    The January invoice is showing a date of 11 Jan. This is why the next billing date is Feb 11. Today it is Feb 10. Our automated system will charge you tomorrow and an invoice will be generated in the billing section as well.


    1612952694 6023b4762391b Screenshot 10

    Let us know if you need further assistance.

    Thanks