Collection time and date

  • annynaes.sb
    Asked on February 11, 2021 at 7:52 AM

    Why is Saturday 12th not appearing for my collection date?

    Page URL: https://eu.jotform.com/build/203515112205337
  • Sigit JotForm Support
    Replied on February 11, 2021 at 8:23 AM

    Greetings,

    I opened the form, I noticed that 12th is not appearing for collection data when on Asia/Bangkok Time GMT+07:00.

    1613049339 60252dfb715ec Screenshot 10

    And it is available when on London Time GMT

    1613049474 60252e8214e94 Screenshot 21

    Could you kindly share with us screenshots on how is it look like on your side? Please follow the steps mentioned here https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Regards.



  • annynaes.sb
    Replied on February 11, 2021 at 8:44 AM
    How do I fix this?
    I need everything to be on London GMT
    ...
  • Richie JotForm Support
    Replied on February 11, 2021 at 9:10 AM

    The timezone is automatically detected by the form and would adjust.

    Unfortunately, it is not possible to disable the time zone selection in the appointment field.

    To clarify, when you view the form in London the date is still not showing?

    It could be that the slot for that date has been taken already.

    Please note that you have selected one-on-one appointment type.

    1613052579 60253aa3115b2 1 Screenshot 10

    Kindly check your submission data if the date was selected already.

    Looking forward for your response.

  • annynaes.sb
    Replied on February 11, 2021 at 9:44 AM
    Thanks, that has been sorted now.
    Lastly, how do I make the products and subtotals of the customer's order
    appear on the invoice.
    Please see image of what it currently looks like:

    ...
  • Richie JotForm Support
    Replied on February 11, 2021 at 10:30 AM

    I have moved your new question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/2891654

    Thank you.