Collection time and date

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    annynaes.sb
    Asked on February 11, 2021 at 07:52 AM

    Why is Saturday 12th not appearing for my collection date?

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    Sigit_W
    Answered on February 11, 2021 at 08:23 AM

    Greetings,

    I opened the form, I noticed that 12th is not appearing for collection data when on Asia/Bangkok Time GMT+07:00.

    1613049339_60252dfb715ec_

    And it is available when on London Time GMT

    1613049474_60252e8214e94_

    Could you kindly share with us screenshots on how is it look like on your side? Please follow the steps mentioned here https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum

    Regards.



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    annynaes.sb
    Answered on February 11, 2021 at 08:44 AM
    How do I fix this?
    I need everything to be on London GMT
    ...
  • Profile Image
    Richie_P
    Answered on February 11, 2021 at 09:10 AM

    The timezone is automatically detected by the form and would adjust.

    Unfortunately, it is not possible to disable the time zone selection in the appointment field.

    To clarify, when you view the form in London the date is still not showing?

    It could be that the slot for that date has been taken already.

    Please note that you have selected one-on-one appointment type.

    1613052579_60253aa3115b2_1.png

    Kindly check your submission data if the date was selected already.

    Looking forward for your response.

  • Profile Image
    annynaes.sb
    Answered on February 11, 2021 at 09:44 AM
    Thanks, that has been sorted now.
    Lastly, how do I make the products and subtotals of the customer's order
    appear on the invoice.
    Please see image of what it currently looks like:

    ...
  • Profile Image
    Richie_P
    Answered on February 11, 2021 at 10:30 AM

    I have moved your new question to a new support ticket.

    Kindly follow this link https://www.jotform.com/answers/2891654

    Thank you.