I would like to know if the annual payment is debited automatically?

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    navegante
    Asked on February 11, 2021 at 09:34 AM

    Good morning! I would like to know if the annual payment is debited automatically. If it is, I would like to desactivate this option because the card is not mine.

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    Kenneth_C
    Answered on February 11, 2021 at 10:29 AM

    Thank you for reaching support,

    Yes, it is processed automatically, you downgrade it and the subscription will be active till the subscription expires.

    Here is the related guide: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free.

    I hope that helps.

    Best.